Privacy Policy

At TITANWARE SL ("we," "us," or "our"), we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile and web application, WorkspaceLM (the "App"). If you have any questions or concerns about our Privacy Policy, please contact us at info@titanware.es.

If you would like to opt-out of data usage, please select the "DO NOT USE MY DATA" option within the App. For more information about how your data may be used for interest-based advertising, please refer to Section VIII of this policy.

I. GENERAL TERMS

This Privacy Policy describes our data protection practices and explains how we collect, use, and disclose information when you use our App. It applies to all users who access or use the App ("Users").

Personal data refers to any information that relates to an identified or identifiable natural person. This includes information that can be used to identify you directly or indirectly.

For the purposes of the General Data Protection Regulation (GDPR), TITANWARE SL acts as the data controller unless otherwise specified.

II. PROCESSED INFORMATION

We may process the following categories of information:

• Functional Data (study materials, quizzes, notes)
• Payment Information (for subscription management)
• Automatically Processed Data (device info, usage analytics)
• Contact Information (email, name)

Children's Privacy

Our App is intended for individuals who are 13 years of age or older. We do not knowingly collect personal information from anyone under 13. If you are under 13, please do not use or provide any information on this App. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information promptly. If you believe we may have collected information from or about a child under 13, please contact us at info@titanware.es.

III. PURPOSES OF DATA PROCESSING

1. To Provide the App and Its Services

We use your information to operate and maintain the App and to provide the services you request.

Functional Data

• User Content: Includes any text, PDFs, images, or content you upload to the App ("Input") and any content generated by AI via the App ("Output"), including quizzes, study guides, and summaries.
• Authorization Data: If you create an account using third-party services (e.g., Google, Apple), we may process information such as your email address and name. We do not access or store your password.

2. To Improve the App and Personalize Your Experience

Automatically Processed Data

• Log Files: We automatically collect information such as your IP address, device type, operating system, and usage data when you access the App.
• Device Identifiers: Unique identifiers associated with your mobile device may be collected to improve customer support and user experience.
• Cookies and Similar Technologies: We use cookies and similar technologies to understand how you interact with the App and to personalize your experience.

3. To Communicate with You

Contact Information

• Details Collected: We may collect your name, email address, and any content you provide when you contact us for support or participate in surveys.
• Purpose: To respond to your inquiries, provide updates, and improve our services.

4. To Enforce Our Policies and Protect Our Rights

We may use your information to enforce our Terms of Service, prevent fraud, address security issues, and comply with legal obligations.

IV. DATA RETENTION

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

• Deletion Requests: You may request the deletion of your personal information by contacting us at info@titanware.es.
• Legal Obligations: We may retain certain data as required by law or for legitimate business purposes (e.g., taxation, auditing).

V. SHARING OF DATA

We do not rent or sell your personal data to third parties. However, we may share your information with trusted third-party service providers to facilitate the operation of the App and provide our services.

Third-Party Service Providers

• OpenAI, L.L.C. (USA)
  Purpose: AI-generated content provider (GPT-4)
  Privacy Policy: https://openai.com/privacy/
• Google LLC (USA)
  Purpose: User authentication, analytics, and AI services (Gemini)
  Privacy Policy: https://policies.google.com/privacy
• Firebase (Google LLC)
  Purpose: User authentication, database, and analytics
  Privacy Policy: https://firebase.google.com/support/privacy
• Qonversion Inc. (USA)
  Purpose: In-app subscription implementation and revenue analytics
  Privacy Policy: https://qonversion.io/page/privacy

Legal Disclosure

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party. You will be notified via prominent notice in our App of any change in ownership.

VI. INTERNATIONAL DATA TRANSFERS

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

By using the App, you consent to the transfer of your information to countries outside of your country of residence.

VII. YOUR RIGHTS

Under applicable data protection laws, you have the following rights:

• Access: You can request access to your personal data.
• Correction: You can request that we correct any inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal data.
• Restriction: You can request that we restrict the processing of your personal data.
• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your personal data under certain circumstances.

To exercise any of these rights, please contact us at info@titanware.es.

VIII. OPT-OUT OPTIONS

Location Data Processing

You can disable location services by adjusting your device settings:

• iOS: Settings > Privacy > Location Services > WorkspaceLM > Set to "Never"
• Android: Settings > Apps > WorkspaceLM > Permissions > Location > Deny

Marketing Tracking

You can opt-out of personalized advertising:

• iOS: Settings > Privacy > Tracking > Disable "Allow Apps to Request to Track"
• Android: Settings > Google > Ads > Opt out of Ads Personalization

Please note that even if you opt-out, you may still receive non-personalized ads.

IX. DATA SECURITY

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

• Encryption: We use encryption protocols to safeguard data during transmission and storage.
• Security Measures: We implement industry-standard security measures to protect your information.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

X. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

• Effective Date: This Privacy Policy is effective as of the date stated at the top.
• Notification: We may provide additional notice (e.g., in-app notifications) of significant changes.

XI. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@titanware.es

Company: TITANWARE SL

XII. CALIFORNIA CONSUMER PRIVACY ACT (CCPA) NOTICE

For residents of California, the California Consumer Privacy Act (CCPA) provides additional rights regarding your personal information.

Your Rights Under the CCPA

• Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you.
• Right to Delete: You have the right to request the deletion of your personal data.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Exercising Your Rights

To exercise your rights under the CCPA, please contact us at info@titanware.es with the subject line "CCPA Request" and provide sufficient information to verify your identity.

XIII. ADDITIONAL INFORMATION

Third-Party Links

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects concerning you.

Conclusion

By using our App, you acknowledge that you have read and understood this Privacy Policy. Your continued use of the App signifies your acceptance of any changes to this Privacy Policy.